Women’s Genuine Leather Soft Cigarette Box Shoulder Bag

Processing Time

Once your order is placed, the Véloisse team works diligently to prepare and pack your items. Most orders are processed within 1-3 business days. Orders placed before 5 PM EST on business days are often processed the same day, while those placed after 5 PM EST or during weekends and holidays will be processed within the specified timeframe.

Shipping Times and Costs

We provide Free Standard Shipping on all orders over USD$70.

Standard Shipping (7-10 business days): USD$7.99

Express Shipping (4-8 business days): USD$19.99

• United States: 7-10 business days via standard shipping
• Canada: 7-10 business days via standard shipping
• United Kingdom: 7-10 business days via standard shipping
• Australia: 7-10 business days via standard shipping
• New Zealand: 7-10 business days via standard shipping
• International: 7-10 business days via standard shipping

For more information please check our shipping policy.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hello@veloisse.com.

For more information please check our refund policy.

At Veloisse, your satisfaction is our top priority. That's why we offer a comprehensive 30 - Day Money - Back Guarantee on every order.

Should you find yourself dissatisfied with your purchase for any reason, rest assured that our commitment to you remains steadfast. Simply initiate the return process within 30 days of receiving your order.

We understand that trust is earned, and we're confident that our products will exceed your expectations. However, in the rare event that they don't, our money - back guarantee provides you with the peace of mind you deserve. Shop with us today and experience the difference of a risk - free purchase.